This isn't really the place for advertising or promotion, but we were so impressed with our local independent nursery shop this weekend that I thought I should tell the world.
We'd just started wondering what Ainsworth's next car seat would be, and had seen an advert for the Bebe Confort Axiss. We immediately thought we'd found what we were looking for, but needed, of course, to check it works in our car. Our local Mothercare didn't have one in stock, so while we were out and about yesterday we popped in to Totsgear, a small, friendly, family-run store in Hitchin which we already knew because it's where we'd bought his Bugaboo.
Well, they had an Axiss on display, and they showed us how it worked. We asked about trying it in our car (which, at that moment, was parked on the other side of town) and it turns out that they come to your house to do it. What's more he could come the very next day (ie, today. Yes, that's Sunday morning). Sure enough, this morning at ten o'clock on the dot, as arranged, the Totsgear van pulled up outside carrying their demo Axiss (and a few alternatives), and the proprietor put it in the car for us, checked it fitted correctly, and showed us how to do it.
We placed an order there and then and it'll be with us within two weeks.
And the really amazing thing? There's no charge for the home fitting, and - despite such brilliant personal service - the car seat is costing us less than anywhere I've found online.
Now that's what I call a shop.
2 comments:
That is really great that they do that. Talk about understanding your customer base!
That looks like the primo ride for little Ainsworth.
Trevor and Rachel, he is just getting more and more handsome every picture I see.
Eight months later, I'm sad to report that I've recently heard that Totsgear has now closed.
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